1. Information We Collect

• Personal Details: Name, email address, phone number, and shipping/billing address.
• Payment Information: We do not store your card details. Payments are securely processed through third-party payment gateways.
• Order Details: Purchase history, product preferences, and transaction details.
• Technical Data: IP address, browser type, and device information to enhance user experience.
• Communication Data: Information you provide when contacting customer support or subscribing to our newsletter.

2. How We Use Your Information

• Process and deliver your orders efficiently.
• Provide customer support and respond to inquiries.
• Send order updates, promotions, and relevant offers (with your consent).
• Improve website functionality, security, and user experience.
• Prevent fraud and comply with legal obligations.

3. How We Share Your Information

• We do not sell or rent your personal information.
• Shared with shipping & courier services to ensure timely delivery.
• Shared with payment processors to securely handle transactions.
• Shared with legal authorities if required by law or to prevent fraud.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These help us analyze website traffic, remember user preferences, and improve functionality. You can control cookie settings through your browser.

5. Data Security

We implement strict security measures to protect your personal data. However, no online platform is 100% secure, and we encourage you to use strong passwords and avoid sharing sensitive information.

6. Your Rights & Choices

• Access & Update: You can review or update your personal details by logging into your account.
• Unsubscribe: You can opt out of marketing emails anytime by clicking the "unsubscribe" link.
• Delete Data: You can request deletion of your data by contacting us.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

9. Return Policy

Returns are only accepted on damaged items. If you receive a damaged product, please contact us within 24 hours to request a return.

10. Contact Us

Phone: 7036760030

Email: support@richdhaga.com